Privacy Policy

Reckless Laboratory is an independent fashion label based in Banjul, The Gambia, shipping worldwide. For any privacy question, reach us at labreckless@gmail.com or on WhatsApp at NEXT_PUBLIC_WHATSAPP_LABEL.

We only collect what we need to run the store and fulfil your order:

• —Order details — your name, email, phone number and delivery address.
• —Account details — your name and email, plus a password stored only as a secure one-way hash (we never see it).
• —Order & support history — the pieces you buy, tracking status, and any messages you send us.
• —Newsletter — your email, only if you choose to subscribe.
• —Essential technical data — a sign-in session cookie, and your cart/wishlist which live in your own browser.

We do not collect or store your card or bank details. Payment is arranged directly with our team over WhatsApp, so no payment credentials ever pass through this website.

• —Process, confirm and deliver your orders, and let you track them.
• —Give you an account with your order history and saved addresses.
• —Reply to your support messages.
• —Send you drop news and offers — only if you opt in, and you can leave any time.
• —Prevent fraud and keep the store secure, and improve how it works.

We never sell your data. We share it only with the partners that make the store run:

• —Hosting & database — the infrastructure that securely runs the site and stores your account.
• —Couriers — DHL Express and local delivery partners, to ship your order.
• —WhatsApp — to confirm stock, shipping and payment when you complete an order.

We may also disclose information where the law requires it.

We use a single essential cookie to keep you signed in. Your cart and wishlist are stored locally on your own device, not on our servers. We do not run third-party advertising or cross-site tracking.

• —View and update your name, email and addresses any time from your account.
• —Unsubscribe from the newsletter using the link in any email, or by contacting us.
• —Ask us to access or delete your personal data by emailing labreckless@gmail.com.

Passwords are hashed, connections are encrypted, and access is limited. We keep your information only as long as we need it to provide your orders and account, or as the law requires.

Reckless Laboratory is not directed at children under 16, and we do not knowingly collect their data.

We may update this policy as the store evolves. The date at the top always reflects the latest version. Material changes will be highlighted on the site.